Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a design pack or consultation
• Subscribe to our newsletter
• Contact us through our website forms
• Engage with our social media content

This may include your name, email address, phone number, and any messages you send to us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Send you design packs and consultation materials
• Deliver newsletters and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist in operating our website
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

6. Cookies

Our website uses cookies to improve your experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.